1. Scope
This Privacy Policy explains how Cardiology at Doorsteps Foundation ("CAD Foundation", "we", "us" or "our") collects, uses, shares and protects information when you visit our website, contact us or make a donation.
2. Information we collect
- Contact information: name, email address, phone number, address and the contents of an enquiry or message.
- Donation information: donation amount, purpose, citizenship, PAN or other information you choose to provide for records or receipts, together with transaction and receipt details.
- Payment information: Razorpay and payment partners process sensitive payment credentials. We receive limited transaction information such as payment ID, order ID, status, method and amount, but do not receive or store your complete card number, CVV or banking password.
- Technical information: browser, device, approximate usage information and security logs that may be generated when you use the website.
3. How we use information
We use information to respond to enquiries, process and verify donations, issue receipts, maintain financial and statutory records, provide donor support, prevent fraud, secure our systems, improve the website and comply with legal obligations. We do not sell personal information.
4. Razorpay and service providers
Online payments are processed through Razorpay and its banking, card, UPI and technology partners. Those providers may collect and process information under their own privacy policies and terms. We share only the information reasonably needed to create, verify, reconcile and support a donation transaction. Razorpay may process payment data outside your location in accordance with its policies and applicable law.
5. When we share information
We may share information with payment providers, technology and hosting providers, professional advisers, auditors, government authorities or law-enforcement agencies when necessary for the purposes above, to protect rights and safety, or to comply with law. We may also share information where you ask us to do so or give consent.
6. Retention
We keep information for as long as reasonably necessary for the purpose collected, donor support, accounting, tax, audit, dispute resolution, fraud prevention and other legal requirements. Retention periods may differ depending on the type of record and applicable law.
7. Security
We use reasonable administrative, technical and organisational safeguards to protect information. No website or electronic transmission is completely secure, so we cannot guarantee absolute security. Please do not send card numbers, CVVs, passwords or other payment credentials to us by email or contact form.
8. Your choices and rights
Subject to applicable law, you may ask us to access, correct or update personal information we hold about you, or raise a concern about its use. We may need to verify your identity and may retain information where required for legal, accounting or security reasons. You can opt out of non-essential communications by contacting us.
9. Cookies and links
Our website may use essential browser storage or similar technologies for functionality, security and preferences. We may link to Razorpay, social networks or other third-party websites. Their privacy practices are separate from ours, so please review their notices before providing information.
10. Children
Our website is not directed to children for independent donation or account activity. If you believe a child has provided personal information without appropriate consent, please contact us so we can review and take appropriate action.
11. Policy changes
We may update this policy when our services, payment arrangements or legal obligations change. The latest version will be posted on this page with the revised date.
12. Contact us
For privacy questions or requests, contact kamathcardio@gmail.com or call +91 78926 14700. Our postal address is City Square, 303, MG Road, Ballalbagh, Lalbagh, Mangaluru, Karnataka 575003.